Privacy Policy

Last Updated: 03/20/2026

Bright Speech (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding personal and health-related information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

Personal Information

• Name, email address, phone number
• Child/client information (age, developmental concerns)
• Service-related details submitted through forms
• Appointment and booking information

Health Information

We may collect limited health-related information required for speech-language therapy, assessments, and treatment planning.

Automatically Collected Information

• IP address
• Browser and device information
• Website usage data

2. How We Use Your Information

• To provide speech-language therapy and related services
• To conduct assessments and create treatment plans
• To communicate regarding appointments and progress
• To improve website and service quality
• To send updates (with consent)

3. Consent

By providing your information, you consent to its collection and use for therapy and communication purposes. You may withdraw consent at any time.

4. Sharing of Information

We do not sell your data. Information may be shared:

• With licensed therapists and clinical staff
• With authorized assistants under supervision
• With third-party tools (booking systems, secure platforms)
• When required by law

5. Protection of Health Information

We follow strict confidentiality standards aligned with Canadian healthcare privacy practices. Your information is stored securely and accessed only when necessary.

6. Cookies

We use cookies to improve website functionality and user experience.

7. Your Rights

• Access your personal and health information
• Request corrections
• Withdraw consent

8. Data Retention

We retain records as required by healthcare regulations and professional guidelines.

9. Third-Party Links

We are not responsible for privacy practices of external websites.

10. Changes to Policy

We may update this policy periodically.

11. Contact Us

Email: info@brightspeech.ca

Phone: +1 (905) 638-6104

Address: Mississauga, Ontario, Canada